Privacy Policy

Who we are

Our website address is:


This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from (the “Site”).


When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. This provides us with information that helps us learn about your browser and operating system.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (credit card numbers and banking details), email address and phone numbers. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.


We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
– Communicate with you;
– Screen our orders for potential risk or fraud; and
– When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Email marketing (if applicable): With your permission, we may send you information such as emails about our store, new products and other updates.

We also use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


We will only use your personal information (as provided by you) for its intended use. That is, personal information required by us to complete a transaction such as verify your credit card, place an order, arrange for a delivery or return a purchase and will be used for that specific reason only.

Should we ask you for your personal information for a secondary reason, like marketing, we will either ask you directly for your consent, or we will provide you with an opportunity to decline. You can contact us at anytime should you wish to opt-out and hence withdraw your consent for us to contact you, be it for the continued collection, use or disclosure of your information.

You place your orders with us on the following premise: that you have the legal capacity to enter into the transaction; we only conclude an agreement when we dispatch our goods to you; we may cancel any order (if required to do so), but we will refund any money due to you.

We share your Personal Information with third parties to help us use your Personal Information as described above. For example, we use Shopify to power our online store–you can read more about how Shopify uses your Personal Information here:

We also use Google Analytics to help us understand how our customers use the Site — you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising at any time by sending an email to and include this phrase in your subject line “OPT OUT OF TARGETED MARKETING”. We will gladly remove the relevant information.


Generally, third party service providers used by our business will only collect, use and disclose information as required to do so to enable them to perform the services they provide to us.

When it comes to purchase-related activities, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Please familiarise yourself with the privacy statements of other sites as you may be re-directed away from our site when you click on some links in our store. Hence we are not responsible for the privacy practices of other sites. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.


E-Commerce Platform

We are using Shopify which is an an online e-commerce platform to trade and hence allows us to sell our products and services to you. This essentially means that our store is hosted by Shopify Inc. Furthermore, your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Secure Payment Gateway

Your purchase will need to be completed through a direct payment gateway and as a result Shopify stores your credit card data.Your purchase transaction data is stored for only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

For more insight, you may also want to read Shopify’s Terms of Service ( or Privacy Statement (

All direct payment gateways adhere to the standards set by Payment Card Industry Data Security Standard (PCI-DSS) as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa and MasterCard. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

To protect your purchase-related information Payfast is committed to keeping our customers and all sensitive information secure. They have a multitude of automated and manual checks in place to protect both buyers and sellers from fraudulent transactions.

To protect your personal information, we take reasonable precautions to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at